Partnerships and Operations Manager
Sales and Account Management
Location Wellington Job type Full time, 32h/w Salary $58,000
THE OPPORTUNITY:
Our Partnerships and Operations Manager is a driven and proactive individual, powering growth, nurturing partner relationships and optimising operational processes. We’re looking for someone with strong sales expertise and experience in the field, someone who loves processes and can ensure the seamless management of daily operations.
You’ll be an advocate for sustainable change, working with our clients to lock in the next step on their zero waste journey, and supporting our team of Sustainable Solutioneers to produce top tier services for our candidates.
In our small, vibrant team, your ideas and skills will be highly valued. You’ll manage our entire client portfolio from the first contact, supported by a fantastic team of Sustainable Solutioneers who will implement tailored solutions for our clients.
The starting date for this role is the beginning of September 2024, open to negotiation for the right candidate.
Duration Fixed Term, 12 Months
This role is set to become permanent for the right candidate, subject to the nature of small business, and will be reviewed in quarter two, 2025. Our ideal candidate is ready to grow with Nonstop!
RESPONSIBILITIES:
You will cultivate and expand our client portfolio, leveraging your sales expertise to achieve sales KPI’s.
You will develop and maintain relationships with partners, ensuring their satisfaction through exceptional service
You will streamline operational processes to enhance efficiency and productivity
You will oversee the onboarding of new partners and the preparation of quotes and proposals
You will manage the contract and deposit process, facilitating a smooth handover to your team
You will ensure overall client satisfaction through effective communication and relationship management
You will be responsible for managing a small, dynamic operations team
ABOUT YOU:
We're seeking a proactive and driven individual with excellent communication and interpersonal skills. You know how to bring people on board, and have a passion for creating memorable and lasting relationships. Your ability to thrive in a dynamic environment, coupled with your expertise in team management and problem-solving, makes you an ideal fit for this role.
You’ll love the camaraderie of working in a small, high-achieving team. You’ll enjoy collaborating with your colleagues, but you can also work independently, taking ownership of your projects and being constantly challenged to grow. With a growth mindset, you are set to create a tangible and positive impact through your work.
You are driven by a passion for shaping a better future. If you thrive in a fast-paced environment, value integrity in championing the environment and fostering relationships, and bring innovative problem-solving skills to pursue effective solutions, then you’re the ideal candidate for this role.
There is no shortage of opportunity for Nonstop right now, and we are looking for someone who can step into this unique challenge to take us to the next level.
ABOUT US:
At Nonstop Solutions, we're committed to leading the transition towards a circular economy and fostering sustainable practices for the future of our planet. If you want to work within an exciting and fast moving industry, for a small company revolutionising waste practise for some of New Zealand’s most epic events, businesses and venues, you’ve come to the right place.
We’ve worked with the likes of Cuba Dupa, One Love, Juicy Festival, Toast Martinborough and Newtown Festival, reducing over 100 tonnes of waste from landfill.
We’re out to change the way waste is perceived, and what it means to work in this industry. Our team is fuelled by a passion for sustainability and driven to make a real difference.
When you experience the dynamic energy of Nonstop Solutions, you’ll quickly see that nothing is out of reach.
Innovation. Integrity. Collaboration
QUALIFICATIONS AND EXPERIENCE:
A relevant degree or certification and/or extensive knowledge and experience in sales and client relationship management
2+ years experience in a sales role where innovation is critical
Proven expertise in sales performance with multiple examples of results
Experience in skillfully managing client relationships
Experience in leading people
ESSENTIAL SKILLS:
Excellent communication skills and the ability to naturally build strong relationships
Proven track record of meeting or exceeding sales targets
Confidence in team management and fostering collaboration within a team
Strong organisational skills and tenacity (you love a process!)
Proven ability to prioritise and efficiently execute tasks in fast-paced environments, maintaining high effectiveness
You’re a team player who loves collaborating and working closely with a small team
NICE TO HAVE:
Experience with a CRM, ideally monday.com
Experience in using the Google suite
Experience in or exposure to a startup environment
WHAT WE OFFER:
Here at Nonstop, you’ll thrive in a culture of innovation and collaboration, where your ideas are valued and your contributions make a tangible difference. You’ll become part of a supportive work whānau, where we believe in empowering you as an individual, and where your well-being is valued. We work hard, we have a blast, and together, we’re driving positive change.
Experience a supportive and encouraging environment where work-life balance is important
Make use of a company well-being plan, shaped by the input of our team.
Contribute to meaningful work and be empowered to utilise your skills and judgement
Benefit from a flexible working arrangement
Become part of a community of socially and environmentally conscious individuals and organisations
Living wage accredited and paid breaks company-wide
Work in a dog-friendly office
